Questions about the Telephone Recorder you just bought?

Questions about the Telephone Recorder you just bought?brand new

I installed my recorder but the LCD is blank and nothing is working, what's wrong? Make sure the unit is receiving power. Check the installation instructions above. Press the RESET button on the bottom of the unit. The LCD is functioning but none of the tape transport keys (REC, FF, etc.) are working, what's wrong? Make sure the unit is not in Stand Alone Caller ID mode. Move the CID switch on the rear panel to OFF. I don't see any keys labeled North, South, East, or West, where are they? North, South, East, and West refer to the 4 control keys arranged in a diamond pattern below the LCD display. They do not have labels as they are multi-functional keys. See the above diagram to determine which key is which. Do I have to connect the recorder to the telephone that I wish to record? No, you can connect the recorder to any available telephone jack. The recorder will record calls made on all telephone extensions connected to the same phone line. If you wish to record only certain calls, install the recorder next to the telephone that you will be using so that you may switch the recorder on and off. Can I use my recorder with two phone lines? The recording is a single line device and can only record from one phone line at a time. It can be connected to multi-line (KSU or PBX) systems for use with multiple telephone lines (see note below). However, two line systems and two line phones require that you either manually reconnect the recorder between line 1 and line 2 or purchase a switch that will select between line 1 and line 2. Contact Technical Support for more information on this.

Tax Free
We ship worldwide
secure shopping
Found a lower price online?
We'll match it!
Price Match Policy
Corporate Accounts
SpyTown has been servicing corporations for over 20 years, both Fortune 500 and otherwise. Learn More »
Government Accounts
SpyTown accepts purchase orders from all levels of government agencies. That includes local, state, federal, or otherwise. Learn More »
Educational Accounts
SpyTown has been servicing Educational Accounts for over 20 years. We will accept your Purchase Orders. Learn More »
Casinos & Gaming Accounts
SpyTown has been supplying the Casino and Gaming Industry for over 20 years. We will accept your Purchase Orders.Learn More »
Current News and information
Click to See All »
Our Customers Say:
Protecting your home or business is a must. Security surveillance systems work to keep an eye on what matters most to you, and ensure your family and business investment is safe. In the event there is a break-in, our security camera systems will help identify the intruder and return your valuables back to the rightful owner: you! Imagine the peace of mind you will have knowing that video security systems are carefully watching over your possessions at all times. We have been online since 1999, and we have heard from so many of our loyal customers just how security surveillance systems protected their home and business from the prying hands of intruders. We are not only security camera systems suppliers, but we are experts in the industry. Do not hesitate to call us at 866.SPY.TOWN with any and all questions you have on choosing the ideal video security systems for your needs.
Shopping Cart
FREE Ground Shipping on orders over $1000