Spy Town is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site www.spytown.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact us at firstname.lastname@example.org. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.
Information Collection & Usage
Spytown is the sole owner of the information collected on www.Spytown.com. Spytown collects personally identifiable information on our site only at the order form.
Yahoo! Merchant Solutions
The information collected on Yahoo’s site that is provided to us in order to fulfill your order is used for this reason only and consists of your name, email, address, phone number and credit card information.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information to notify contest winners and award prizes and to monitor site traffic.
We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose including their own marketing.
Uses of Information
Spytown collects information that users submit for the purposes of shipping and billing of a customer’s order. Spytown Users can sign up to receive periodic newsletters; this process includes the submittal of a user’s email address. Personal information is collected when users sign up for a catalog request in order to facilitate this request.
Personal information is also requested from our users when they are seeking to return an item they purchased. The personal information collected for this reason is the users’ name, email, and phone number and is only collected in order to satisfy our customers’ request for a return. This collection point occurs on www.spytown.com and not on our Yahoo Store front.
There is also a feature on our website that allows our users to email a product description page to a friend. This function is hosted by a service provider however it should be known that your friend’s personally identifiable information that is collected here is used for a one-time email only. This service provider uses your Personal information as well as your friend’s to fulfill this service only. This service provider also allows users to rate the products they see and purchase.
Communications from the Site
Special Offers and Updates: We will occasionally send you information on special deals and promotions. You can sign up for these offers by sending an email to sales@Spytown.com
Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
You may opt-out of these communications. Please see “Choice and Opt-out.”
Based upon the personally identifiable information you provide us, we will send you a confirmation email to verify your order. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Information Sharing and Disclosure
Aggregate Information (non-personally identifiable) We do not share aggregated demographic information about our user base with our partners and advertisers.
We do not link aggregate user data with personally identifiable information.
Personally identifiable information:
We Share Personally Identifiable Information with Third Parties. This sharing occurs when we ship your order and when we process your credit card. We also use a third party for web hosting.
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
We use other third parties to provide hosting services for our Web site. We will share contact information as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose including their own marketing.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Users must choose to sign up for the newsletter; it is not automatically sent to them. Surveys are also optional.
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at sales@Spytown.com.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personally identifiable information.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by SpyTown. Please be aware that we, SpyTown, are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
When you offer us a testimonial or a review during checkout or offline we receive permission to post prior to posting.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may update, or delete it by emailing our Customer Support at sales@Spytown.com or by contacting us by telephone or postal mail at the contact information listed below.
The security of your personal information is important to us. When you enter sensitive information (such as Tax ID number on the Dealer Signup forms), we encrypt that information using secure socket layer technology (SSL)
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at sales@Spytown.com
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
1227 Walt Whitman Road
Melville, NY 11747